LB
Leah Brennan
Service manager

Pharmacy Network

Partner pharmacies dispensing for Forward Trust services · governed like the AI estate: configured, assured, audited

3
Organisations
14
Branches
41
Active pharmacy accounts · 100% MFA
2
Access reviews due

Manage

Every control in the partnership, one place

Branches

Live dispensing sites across the network
Branch register
Branch ODS Services Clients Accounts DSA SLA review Status
Wellbeck Pharmacy
Chatham High Street · Medway Pharmacy Group
FA512
SC INST NX
23 4 Signed Mar 2027 Active
Rivermead Pharmacy
Gillingham · Medway Pharmacy Group
FC847
SC INST DEL
17 5 Review due Nov 2026 Active
Corvale Pharmacy
Rochester · Corvale Health Ltd
FE203
SC INST
12 4 Signed Jan 2027 Active
Hartwell Pharmacy
Strood · Hartwell Chemists
FG615
SC INST NX DEL
19 6 Signed Aug 2027 Active
Delce Road Pharmacy
Rochester · Corvale Health Ltd
FD330
SC
8 3 Signed Feb 2027 Active
Milton Court Pharmacy
Sittingbourne · Hartwell Chemists
FH922
INST
0 2 Signed Sep 2026 Inactive
Showing 6 of 14 branches · click a row to open the branch record

Escalation rules

SOP thresholds, configured by your organisation
1 missed collection → notify keyworker
Owner: Aisha Okafor, keyworker
2 consecutive → prescriber review required
Owner: Dr Elena Rodriguez, prescriber
3 in 7 days → treatment review
Owner: Leah Brennan, service manager
Missed supervised dose → escalate per local prescribing policy
Owner: Dr Elena Rodriguez, prescriber
Intoxicated attendance → withhold and refer
Owner: Dr Elena Rodriguez, prescriber
Thresholds are configuration, not code. Changes require clinical sign-off through the Policy gate, exactly like AI guardrail changes.

Data sharing controls

Minimum necessary, field by field

Clinical safety

Safety case and hazard governance for the pharmacy channel
DCB0129 DCB0160
Clinical safety case
Version 1.2 · approved by the Clinical Safety Officer
Hazard log
14 hazards recorded
2 open
Incident review log
Dispensing incidents and near misses
0 open
Downtime procedure
Last tested May 2026 · paper fallback confirmed at all branches

Treat Pharmacy Connect as a clinical safety system from day one.

Account security

Pharmacy portal accounts, watched continuously
MFA coverage 100%
Failed logins, last 7 days 3
Last access review 12 Jun 2026
Exports this month 2
1 account inactive for 60 days, suspend?
Admin · Pharmacy Network All concepts