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Structured threads between Wellbeck Pharmacy and Forward Trust Medway
Dose query
Dose query
Urgent
Awaiting Nexus
Dr Elena Rodriguez
Response due 12:00 today
FP10MDA shows 60ml but last week was 55ml. Please confirm the titration step before this morning's supervised dose at 09:30.
Linked to prescription FPX-10482
Checking the titration schedule now. Please hold the 09:30 dispensing until I confirm, I will reply before 09:15.
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Client attended intoxicated
Client attended intoxicated
Critical
Open · escalated
Aisha Okafor
Response overdue
Liam attended at 16:35 and appears intoxicated, slurred speech and unsteady on his feet. We have withheld today's dose in line with the SOP and asked him to wait in the consultation room.
Escalated to Aisha Okafor and Dr Elena Rodriguez · 16:42
Thank you for withholding and keeping him safe. Dr Rodriguez has been notified and I will see Liam first thing tomorrow. Please log any further contact in this thread.
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Stock issue
Stock issue
Routine
Awaiting pharmacy
Priya Shah
Response due Thursday 10:00
Buprenorphine 2mg tablets are out of stock, the wholesaler expects delivery Thursday. No supervised doses are affected this week, we hold sufficient 8mg.
Noted, thank you. Please confirm by Thursday 10:00 whether the delivery has arrived so we can plan a transfer if needed.
Replies are shared with the treatment team and recorded in the audit trail.
Bank holiday supply
Bank holiday supply issue
Routine
Resolved
Dr Elena Rodriguez
Resolved Tuesday 09:20
Easter weekend plan for our 6 supervised clients: Good Friday and Easter Monday take-homes to be dispensed Thursday, supervised as normal on Saturday. Please confirm the instalment directions cover this.
Confirmed. Amended FP10MDA instalment directions for all six clients were issued this morning and are visible in your Prescriptions view. Thank you for planning ahead.
Marked resolved by Priya Shah · Tuesday 09:20
Resolved
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