Good morning, Priya

Wellbeck Pharmacy · Thursday 9 July 2026 · your live picture from Forward Trust Medway

1 done

Due today

9 supervised · 5 take-home

Escalated

Missed

Liam O'Neill, 2 consecutive

1 urgent

Open queries

1 urgent, response due 12:00

Withhold

Safety alerts

Withhold and refer in force

Day	Client	Medication and dose	Supervision	Status	Action
Today collected 08:52	Marcus Reid REF-2160 · DOB 30/05/1983	Methadone oral solution 1mg/ml 70ml daily	Supervised daily	Supervised completed	Witnessed by PS, 08:52
Today not yet collected	Daniel Carter REF-2201 · DOB 14/03/1988 · Photo-ID on file	Methadone oral solution 1mg/ml 60ml daily · Sunday take-home	Supervised Mon to Sat	Due for collection
Today not yet collected	Sophie Turner REF-2214 · DOB 02/11/1994	Buprenorphine sublingual 8mg daily	Supervised daily	Prepared
Wed missed	Liam O'Neill REF-2189 · DOB 27/07/1979 · Overdose history, tolerance risk	Methadone oral solution 1mg/ml 45ml · collects Mon Wed Fri	Unsupervised	Missed, escalated
Fri first collection	Chloe Bennett REF-2247 · DOB 08/09/1996 · New titration	Methadone oral solution 1mg/ml 30ml daily, titration	Supervised daily	Awaiting acknowledgement
Fri weekly pickup	Ryan Walsh REF-2230 · DOB 19/01/1990	Acamprosate 666mg three times daily · weekly supply	Unsupervised	Acknowledged	Nothing due today

Bank holiday planning

Summer bank holiday Monday 31 August. 6 supervised clients need a plan. Review supply schedule.

Needs your acknowledgement

New script assigned to this branch

Chloe BennettSent to pharmacy

Methadone oral solution 1mg/ml, 30ml daily, supervised. New titration, first collection tomorrow.
Issued today 08:31 by Dr Elena Rodriguez (NMP) · FP10MDA-SS · REF-2247

Acknowledged 09:07 by Priya Shah. Nexus has been notified.

Open threads

3 awaiting action · 1 resolved this week

UrgentResponse due 12:00

Dose query · Daniel Carter

FP10MDA shows 60ml but last week was 55ml, please confirm titration step. Awaiting Nexus · owner Dr Rodriguez.

CriticalYesterday 16:40

Client attended intoxicated · Liam O'Neill

Open. Escalated to keyworker and prescriber. SOP: withhold and refer.

RoutineResolution expected Thursday

Stock issue · buprenorphine 2mg tablets

Awaiting pharmacy. Interim supply agreed with prescriber.

RoutineResolved

Bank holiday supply · Easter weekend

Plan agreed for 6 supervised clients. Closed by Aisha Okafor.

All messages

Recent activity

Shared audit trail, newest first

Supervised dose witnessed · Marcus Reid

Methadone 70ml, consumption completed. Priya Shah · today 08:52

Prescription FPX-10495 assigned to this branch

Chloe Bennett, new titration. Forward Trust Medway · today 08:31

Query answered by Dr Rodriguez

Sunday take-home arrangement confirmed for Daniel Carter · today 08:12

Missed collection logged · Liam O'Neill

Second consecutive missed dose, escalation raised. Jade Simmons · yesterday 18:00

You see only what you need to dispense safely. Access is logged and reviewed by The Forward Trust. Every action is recorded in the shared audit trail.